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Update - May 12th

Orders from the end of April onwards are being delivered to our normal expected delivery times. There are still some delays on orders made before the last week of April. However, we are now beginning to see these slowly get delivered. Please contact us at should you have any questions. Thank you once again for your understanding and we appreciate your patience.

Update - April 30th

We are seeing the delivery of some orders in the United States being delayed. Customers should expect a delivery timeframe of 20-40 days.

Update - April 18th

Shipping to the United States is not severely impacted by delays and we are seeing most orders shipped within 15-21 days. We do, however, understand that postal services in certain cities have longer processing times compared to others which may add to this timeframe. This is unfortunately beyond our control and we kindly ask for your patience.

Update - April 6th

During this time, we are still continuing to ship orders. We are also seeing most orders delivered within the timeframe listed below. However, we understand that many postal services are operating at a reduced capacity and there is a possibility that you may experience a slight delay in receiving your package. We thank you for your understanding and greatly appreciate your patience. We will regularly update our Shipping & Tax page whenever we receive more information from our couriers.


Where are you based?

Norsehus is based in London, England with our warehouses in Hong Kong.

How does shipping work?

Norsehus partners with global merchants and artisans in order to provide the best prices. This means that your order is shipping from global warehouses mostly from Asia region (including but not limited to Thailand, India, China, Japan) via our partners at USPS, DHL, TNT and your local post office.

Note: In certain cases, when ordering multiple items, you can expect your items to be shipped separately as we stock different items in separate warehouses.

How long does shipping take?

Because we ship directly from our global warehouses and we strive to keep the costs affordable for our customers by offering free worldwide shipping, your item(s) may take slightly longer than expected to arrive.

For international customers, it will take approximately 10 - 30 business days to arrive from the date of shipping confirmation.

For customers in the US, we aim to ensure a faster delivery meaning orders will arrive in 12 - 21 business days from the date of shipping confirmation.

Please do not panic if the item doesn't show up immediately, it's on it way!

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